Options. . Turn the power switch off on the back of the Hub. OFF Ignore all cloud-related states (no blinking, pulsing,. We would like to show you a description here but the site won’t allow us. Make sure the Hub is on both at the wall socket, and on the power button at the back of the Hub. ) All lights flashing or green light flashes and then immediately goes out. First, you have the Wifi Light. Asked by: Lynsey:. Green flashing base light for hours, no internet. Have followed the instructions to the letter on set up and it is not working. As soon as the hub is ready, you will see the white power lamp. The power light should switch on and start flashing; Next, hold the WPS button on the booster and hold for 10 seconds, then release; The wireless and power lights should start to blink; Next, hold the WPS Virgin Media button on your hub until the light starts blinking, this will copy the details from the hub to the boosterRe: Flashing green light hub 5. Middle – Ready (green/blue). Dim to Bright to Dim cycle takes 2500ms. not sure if this is normal or not. However, if you see a red light, it means that there is a problem with your internet connection. We would like to show you a description here but the site won’t allow us. Turn off your TV and your set top box for about 30 seconds and turn back on. on 07-01-2023 13:02. Virgin Media. Understanding the meaning of these indicator lights can help you troubleshoot any issues you may be having with your internet connection and ensure that your Virgin Media Hub 4 router is. If it has. We would like to show you a description here but the site won’t allow us. Hello, my wifi pod is not working anymore. I'm a brand new customer to Virgin and I just received my Home kit today. Suddenly this morning we have a green flashing light with no internet. This is ever since Virgin media were doing some exciting, yet unspecified, maintenance work in my area, last Wednesday. Attach the extra Booster to a power outlet in the same place as the Booster linked to the Hub. MBBBear. An HDMI cable that you’ll plug one end of into the Stream box and the other end into your HDTV. No downtime reported in our area either. Hey folks. We would like to show you a description here but the site won’t allow us. Here’s how much we’ll credit you for the following service issues: £9. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. Goes through stages now of all lights flashing then settles to one green light on left hand side and one red on. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. It keeps flashing green and then flashing white and my connectivity is still in and out. Do I plug the broadband into it now? - 5444812. You will see a solid white light ring if you have a Hub 4. The Wi-Fi light: If this is blinking or solid green,. The green light might be flashing because of a faulty link. All Rights Reserved Hold the pinhole reset button for 10 seconds on the back of the Hub. stop flashing your Boosters are paired. Phone. Have tried rebooting: switching off power for 10 seconds and switching on again; no dice. We would like to show you a description here but the site won’t allow us. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). Options. Flashing green light: If the Hub’s light is flashing green slowly, it indicates that a software update is being downloaded. . Internet checker says my area NN3 has no issues, phoning CS recorded anouncement says intermittent issue, CS agent says issues won't be solved until 6th June. I have checked the service status in my area and it says no issues. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. Now when I got home today I was met with no internet and a Red - 5239893. All lights flashing: Likely a bad hard drive and/or bad AC adapter. Options. Away from large bodies of water (e. The WiFi light will flash green for 2 minutes during this process. . So still having issues so Virgin customer service say they do not have to activate they can’t solve and sending a engineer out to look at the pod which seems a bit crazy as the internet hub is fine . Hi, I have come home to my main V6 box constantly flashing multiple colours. 1) Call the equipment activation number and see if the Hub has been activated correctly on your account. It could be the cable is disconnected in the street cabinet, or the Omnibox outside, so you may need a. This means the Hub is switched on, but your WiFi has not been activated. ReneM. The power light should turn solid white when it’s ready to go. can please look into this. Press OK, the light at the top of the remote will flash green, after 10 seconds the remote will revert to infra red mode How to control volume on AV devices using the Virgin TV Remote If the Virgin TV box connected to external AV equipment you can programme the Virgin TV remote to control the volume on your equipment. on 25-01-2023 16:42. Connect the white cable properly to the Virgin media wall socket. We would like to show you a description here but the site won’t allow us. The slow pulsing typically lasts up to 10 minutes before turning off when ready. We would like to show you a description here but the site won’t allow us. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. Make sure all cables coming into and out of the Hub are pushed in firmly. We would like to show you a description here but the site won’t allow us. Virgin Media. The only difference is on the Hub 3 the light is a strip near the top of the router, while the Hub 5’s lights are on the bottom. We would like to show you a description here but the site won’t allow us. Options. Regardless of the reason for the red light, this will need looking into further, in the meantime can you try this for me: • Turn the power switch off on the back of the Hub. We would like to show you a description here but the site won’t allow us. When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. This should change after a few minutes. Try a reset as this. 168. Options. We would like to show you a description here but the site won’t allow us. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. The power light of the Virgin Media Hub 3. You have a problem connecting your router to the CMTS. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. 1 ACCEPTED SOLUTION. The box should reboot, the power button should turn blue, and it should reset and boot up normally. If it’s off, you don’t have an internet connection. We would like to show you a description here but the site won’t allow us. Today I've received my hub 5 and green light is flashing for few hours now. on 20-09-2023 09:55. The Virgin Media Hub 5 light at the front let's you know what is g. We would like to show you a description here but the site won’t allow us. I’m using the hub 3 and currently viewing a flashing green power light and a solid green Wi-Fi light. Make sure that the cable is well connected to the splitter. Green, steady: The router has successfully located and locked onto a downstream frequency on the CABLE connection. I went into modem mode and then back out. It’s like a. Virgin Media Hub 5 Light Status Overview. If so try two things. I've checked the network log and there's a lot of warnings - 5169887. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Virgin Mobile. I've recently installed my quick start package and since then the hub has been flashing green, i have reset it and made sure all wires are in tight as well as in the right places. It has been flashing for days. Please - 5425686. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. As you connect the power supply to the wall and the Hub, make sure it is tightly connected. We would like to show you a description here but the site won’t allow us. It is an electrical surge suppression device & should not be removed. Wireless – Solid or blinking green when WiFi is on. As soon as the hub is ready, you will see the white power lamp. Options. Flashing Red – Updating firmware. 08-01-2023 22:03 - edited 08-01-2023 22:06. ) N/A. White. The POWER LED and CHARGING LED light should be ON. No issues in area currently. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. To address this problem, follow these steps: Turn off the router. Solid Red – Internet connectivity issue. on 12-09-2023 09:08. Fix it by making sure that the white Ethernet cable is plugged firmly into the Hub and at the Virgin Media wall socket. Add the additional booster. We would like to show you a description here but the site won’t allow us. Virgin media lack of interest in customers internet problems makes me wonder why people stay with them. The top wifi light is solid green, the internet connection - 5396739. Have tried resetting: holding reset button for 60 seconds; no dice. We would like to show you a description here but the site won’t allow us. Thanks for taking the time to contact us via the Community. You don't need to call. We would like to show you a description here but the site won’t allow us. Unplug the charger from the wall, then the battery receptacle. I also wrote a full article about Virgin Hub 5 issues and the LED lights for common issues. First thing is to check for any “known network faults in your location - Try in 2 places. 5. The reason that your Virgin Media router is flashing green is that it is searching for WPS. Flashing green: The Hub 3 is establishing a connection to the internet. on 07-01-2023 13:02. Internet had stopped working so I reset the router, it then went into firmware update mode which usually no problem a few minutes. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). Technically the colour is supposed to be "magenta", but as the LED package is a cheap and short life affair, the blue output of the RGB diode package fades and the resultant attempt at magenta looks red. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. It can be quite frustrating when your internet goes down and you are. Hi, my wifi's been down for over a day now and my Hub 3's been interchanging between either a flashing arrow light and a solid base light, and a flashing base light with no arrow light. Bottom – WLAN (green/blue). Got to 3 out of 3 and then box restarted again. If your TiVo DVR has flashing lights and does not power on, follow the steps on DVR Doesn. Ganzino. Try holding for 1 minute, still nothing. Disable HDR+ Mode. We would like to show you a description here but the site won’t allow us. Here you’ll find all the help you need for Virgin Media related problems and issues. Virgin Media Hub 5, Hub 5x, and Hub 4 Lights Meaning. Super hub - Status lights and control buttons. Internet LED. For a brief period, press and hold the power button, then let go. Don't have a VM wall plug, but have one of the old NTL ones. Stream from Virgin Media. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. We would like to show you a description here but the site won’t allow us. It isn’t on during normal use, but turns red if there’s a problem. My wifi went off before but has now come back on, however my Wifi Booster Pod is not connecting. We would like to show you a description here but the site won’t allow us. The hub will flash with a slow white light for a few seconds then flash rapidly yellow. Why is the green arrow lights flashing on hub3? Hello, got a Hub 3 today in the post. Once it's reset and you're connected to it plug in the pod in the same room as the hub and it'll pair in about 5 minutes or so. Options. Mumfordd04. WPS – Solid green for 2 minutes when someone connects with WPS. Because you resetted the modem, the log might be not correct. White. When the device begins to pair, the system light can flash red. Thanks. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. I did have a billing issue, but that has been solved. We would like to show you a description here but the site won’t allow us. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Flashing White – Connecting to Virgin Media network. The reason that your Virgin Media router is flashing green is that it is searching for WPS. It has done for over a couple of hours now. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. The solution to this is to disable WPS, which should stop the green WiFi light from flashing. However, then my wifi stopped working. We would like to show you a description here but the site won’t allow us. Flashing lights and nothing further on tv. The “Ready” light: This LED shows that you’re connected to the Virgin Media network and should be on 24/7. We would like to show you a description here but the site won’t allow us. You can extend your wired network with a cable to a switch. A green light or flashing green means it's starting up. We would like to show you a description here but the site won’t allow us. Most problems can be fixed by getting your own router or better still a mesh system router and just using the virgin supplied router as a modem, I have a cheap Tenda nova mesh system plugged into my super hub in modem mode, it fixed the constant drop. Any help greatly appreciated. This flashes during set up, and then stays green for 2 minutes when you're done. 02-02-2023 02:25 - edited 02-02-2023 02:25. The ISP usually can check the line to your modem in a view seconds. VM BB TV Landline. Try our TV troubleshooting tool now. We would like to show you a description here but the site won’t allow us. If you’re using a splitter, make sure that’s firmly. Alternatively, you can hold down the standby button on the front of your box for five seconds or unplug it from the main power supply, wait 20 seconds and then plug it back in. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. 2 COLOR LEDs FOR STATUS INDICATION A. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. Claimed Pod (by another account) PULSE. The solution to this is to disable WPS, which should stop the green WiFi light from. We would like to show you a description here but the site won’t allow us. Turn it on. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. App showed no fault in area so when I phoned virgin they booked an engineer for Monday. Try a 60 second pinhole reset and don’t reboot the Hub. This light flashes green when the Hub's downloading a software update. Flashing Green:. I checked my router and it has a flashing blue light. We would like to show you a description here but the site won’t allow us. Flashing arrows doesn't always mean no connection. Various previous posts seem to suggest this is to do with firmware updates but this has been going on all day and there is no wifi connection in the. We would like to show you a description here but the site won’t allow us. If it has. I have done that and the light is now green. Hi! I received my Hub 3 today, I have plugged it in and followed all the instructions however there is just a flashing green light at the bottom and the wifi light is green. Vonage 2nd line. HUB 5 Flashing Blue Light. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Tuning in. The WiFi light will flash green for 2 minutes during this process. Options. While the message light is flashing, and when you pick up the handset at the same time, do you get the slightly-different 'broken' dial tone sound which notifies. Options. The Stream remote. A red light means an issue with your connections even though the Hub is on. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Check for a known local fault on 0800 561 0061 - it is an automated service. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. g. iconiccm @iconiccm. The box is a safety isolator. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. This flashes during set up, and then stays green for 2 minutes when you're done. From what I understand it’s trying to do a firmware update but it’s stuck in a loop. Hi I have had the same issue. Hello. We would like to show you a description here but the site won’t allow us. To pair your Virgin remote with your Virgin box properly, you’ll just need to go into Settings, and then Devices, and finally Remote Control Pairing. 15 if we don’t turn up on the promised day of an. Recording Light: This light will be red when the box is recording a program. Manage Your Account. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Wait. Browse Virgin Media Virgin Media Community. Removed hub 3 and followed the installation instructions for the hub 5 only to be greeted with a flashing green light. We would like to show you a description here but the site won’t allow us. Just keeps resorting back to flashing green. Green flashing base light for hours, no internet. Stream from Virgin Media. With the Hub powered on use a paperclip, or a mobile sim slot tool and perform a pinhole reset by keeping it pressed in for a timed 60 seconds. Internet has been down for a day, our router is flashing yellow. I’ve installed my hub 3 router for the first time today and the green light just keeps flashing. 1 I left it for a good while although it said it should take 5 minutes. But on install I’ve experienced this green flashing power light with the wifi symbol staying a solid green. when i plug the hd into the charger, the battery indicator light turns from a flashing green to orange into a constant flashing red light. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. the arrows and WiFi indicators are flashing orange but the power inticator is flashing red, green, white and amber very quickly. Rebooted several times, and waited for hours to download the update. If the WiFi Pod’s light is double-blinking quickly and repeatedly, it’s in the process of improving your WiFi. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. In this case you have a solid white light at the bottom which means and upstream and downstream lock has been achieved, which is only possible if the connection and levels are good enough (even if they may need minor adjustments or not). I work from home so it is so important to try find a solution quickly! I have checked the status in the area and there are no issues. If it’s off, you don’t have an internet connection. Your CMTS provider, Virgin Media, must reset the connection. POWER LED (dual color): • Red color -Power on • Green color -Charging a battery B. I have followed the help tools by rebooting the tv box, I have c. But on install I’ve experienced this green flashing power light with the wifi symbol staying a solid green. When working normally the power light will be on and the connection light will be off. I’ve just moved into a new flat and obviously made sure that virgin was compatible with the property (which they said it was) before buying it. No downtime reported in our area either. Red . This page requires cookies to be enabled in your browser settings. After many resets the broadband would start again then a few hours/days lose the signal. A flashing green color means the device is downloading a software update. We would like to show you a description here but the site won’t allow us. However, if you see a red light, it means that there is a problem with your internet connection. We would like to show you a description here but the site won’t allow us. Often, turning the power off and on at the wall socket, the broadband Hub or TV box and checking that all the wires are plugged in securely, can get you back up and running. Got my new hub today, after installing it it had a white flashing light for hours, I made sure to call support and activate it (I got 2 messages saying that my hub is activated) after the second message the white flashing light turned red. . Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. _____________. I couldn't call Virgin for help due to the signal where I live being down the past few days and could continue to be down. My virgin broadband router internet light is flashing red and green what does the red blinking light mean on cricket usb modem? Red and blue lights on virgin superhub. Been on for more than 24 hours and have had 3 frustrating calls with Techs who have reset and told me I'd be good to go in 30 mins and. Two green arrows . First installation and flashing green light. Come back wait another 30mins. 0800 953 9500. Do this now if needed, as it's a £25 fee if done later. It was a black screen with the info that the channels were updating etc. This means there’s an issue with the cable connections. Try a pinhole reset using the hole on the back of the hub (which. Virgin Media Hub 4 Lights and Their Meanings. 2. The technician will resolve this, adjust the power levels and will move the Hub to wherever you need it. Hub 5 green flashing light. on 19-05-2023 21:46. Its a Hub 3. One of the smaller lights is a WiFi symbol so I don't expect that one to light up as it is not connected to WiFi. It’s been 4 hours but still green light is blinking but it says that it should be setup in 30 minutes to 2 hours and light will go white but after 4 hours I still see green light blinking. (Can’t upload video but you can see the colour on attached picture) I have tried a full reboot (unplug, leave for 10 min, plug back in, wait. Browse Virgin Media Virgin Media Community. After it, navigate to the Admin settings and restart your Virgin Box. stays green for 2 minutes when you’re done. Virgin Media's official documentation on the lights for the Hub 5 doesn't explain this very well. Flashing Green & Red = possible power cable issue. 0. Thanks 4 helping. White. This means the Hub is switched on, but your WiFi has not been activated. com The green light on your Virgin Media router is a positive indicator that everything is functioning as it should. Options. Area 14. Restart the hub by removing the power cable and then reinserting it. We’ve all been there: there’s a Virgin Media Flashing Green Light on your router, and you have no internet. Called VM for activation and checking. Wait at least a full minute for the router to reboot. We would like to show you a description here but the site won’t allow us. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. Feb 7, 2020. Called VM for activation and checking. Home Phone. We would like to show you a description here but the site won’t allow us. After connecting the white cable that the previous occupier had used for virgin as well as plugging the hub into the hall the green power light has been flashing and the WiFi symbol has stayed green but still no WiFi. It has it for about 30 minutes and then turns solid white but no devices can connect to it. Hey. White . Our hub 3 is online and connected to the wifi however there is no internet. I've done the usual remedies (turn on and off, 10 second reboot, 60 second reboot) but I'm still faced with the internet arrows flashing green. £5. Make sure there aren’t any damaged wires/cables. Wait a few minutes for the Hub to clear its settings and reboot. Settling in. Red Light. In your Stream kit you’ll find everything you need to get the Stream box up and running. Factory reset your TV with or without your remote. We would like to show you a description here but the site won’t allow us. Got to 3 out of 3 and then box restarted again. A slow flashing green light. on 14-06-2023 17:56. After doing all these steps, the Hub will have stopped searching for the WPS, so now the green WiFi light will stop flashing. We would like to show you a description here but the site won’t allow us. It may be stuck in an update loop. D01 C9W8. We would like to show you a description here but the site won’t allow us. Even phoned VM to activate the router and got a text confirming it has been activated. This could mean that you have a bad connection in your home. In response to Georgiahx. When you first turn the Virgin Media Hub on, it will show a solid white light for around 60 seconds; it is also the white power light of your Virgin Media Hub. Red: There’s an issue with the Hub 3. Virgin Media; My Virgin Media; Shop;. Solid green: The Hub 3 is connected to the internet. Got home from work and the hub is flashing a yellow/green colour. When your Virgin Media router lights are flashing green it means the router is updating its firmware. Here is a handy guide to the light on your Hub 5. hub 5 flashing blue light. We would like to show you a description here but the site won’t allow us. N/A . Have tried resetting: holding reset button for 60 seconds; no dice. Try restarting it, and if the problem persists, contact Virgin Media support. App showed no fault in area so when I phoned virgin they booked an engineer for Monday. Tuning in. The top wifi light is solid green, the internet connection light (two arrows) is flashing. Factory Reset Your Hub. There is no connection to the VM network. I’m having an issue where I have flashing green light on router with solid wifi signal.